Privacy Policy — Pro Dental Solutions
Privacy Policy
Last Updated: February 2026
At ProDental Solutions (“Company,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, request information, schedule an appointment, or communicate with us by phone, email, or text message.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information:
Personal Information You Provide
- Full name
- Phone number
- Email address
- Mailing address
- Date of birth
- Appointment details
- Insurance-related information, when applicable
- Any information you submit through contact forms, booking forms, chat widgets, or other communication channels
Health-Related Information
In some cases, you may provide information related to your dental or treatment needs. Any health-related information submitted through our forms or communication channels is handled with appropriate care and only used for treatment coordination, support, scheduling, and related business operations.
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the site
- Referring website
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for legitimate business purposes, including:
- To respond to inquiries and provide customer support
- To schedule, confirm, and manage appointments
- To provide dental service information and treatment-related communication
- To send appointment reminders and follow-up messages
- To improve our website, services, and user experience
- To process requests related to financing, promotions, or service inquiries
- To comply with legal, regulatory, and business obligations
- To send SMS communications when consent has been provided
3. SMS Communications and Consent
If you provide your phone number and opt in to receive text messages from us, you may receive SMS communications related to:
- Appointment confirmations
- Appointment reminders
- Scheduling updates
- Treatment follow-ups
- Customer care responses
- Promotional offers, if separately consented to
Message frequency may vary. Message and data rates may apply.
You can opt out of SMS communications at any time by replying STOP.
For assistance, reply HELP or contact us directly at:
Phone: +1 (770) 837-9293
Email: mcadental2@gmail.com
SMS consent is not a condition of purchase.
4. Mobile Information Sharing Statement
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. How We Share Information
We may share your information only as necessary in the following circumstances:
- With service providers who help us operate our business, website, scheduling systems, communication tools, or customer support functions
- With professional advisors, legal counsel, or regulatory authorities when required
- To comply with applicable law, court order, subpoena, or legal process
- To protect our rights, safety, and property, or those of our patients and users
- In connection with a merger, acquisition, or business transfer, if applicable
We do not sell your personal information to third parties.
6. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar tracking technologies to enhance user experience, measure website performance, and improve our marketing and communications.
These technologies may collect information about your browsing behavior, device, and interaction with our website. You can modify your browser settings to decline cookies, although doing so may affect certain website functions.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of data transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your information, subject to legal and operational obligations
- Withdraw consent to certain communications, including SMS marketing
- Request information about how your data is used
To exercise any of these rights, please contact us using the information below.
10. Third-Party Websites and Links
Our website may contain links to third-party websites, booking systems, payment providers, or social media platforms. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies separately.
11. Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 through our website without appropriate parental or legal guardian involvement where required.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Pro Dental Solutions
1720 Old Spring House Lane, Suite 315, Dunwoody, GA 30338
Phone: +1 (770) 837-9293
Email: mcadental2@gmail.com
